Onboarding Compliance Coordinator - Remote

About the Role

The Onboarding Compliance Coordinator audits new-hire files, maintains onboarding compliance standards, and provides administrative support to the Onboarding Team. This position ensures onboarding documentation is complete, accurate, properly maintained, and compliant with company and regulatory requirements.

Responsibilities

• Conduct daily file reviews and audits of new-hire records to ensure completeness and accuracy.
• Maintain compliance with all company policies, procedures, and applicable regulatory requirements.
• Organize, prioritize, and electronically file large volumes of new-hire documentation.
• Prepare and send documents through DocuSign and other electronic platforms.
• Complete and document professional reference checks for all new Direct Support Professional (DSP) staff and other assigned positions.
• Assist with background-check processing as needed, including tracking results and recording associated expenses.
• Conduct Michigan Recipient Rights searches and background checks.
• Provide reporting support to the department, including onboarding data updates, tracking, and maintenance.
• Respond to calls and emails from new hires and staff and route inquiries to the appropriate individual when necessary.
• Provide general administrative support to the Onboarding Team, including processing invoices, tracking expenses, and completing other assigned duties.
• Comply with all company policies, procedures, and applicable regulatory requirements.
• Protect the privacy, confidentiality, and security of medical records and other confidential information in accordance with applicable laws, including HIPAA.
• Represent the organization in a positive and professional manner, modeling core values.
• Address and help prevent negative workplace behaviors to promote a positive and productive work environment.
• Communicate effectively and appropriately with individuals at all levels of the organization.
• Apply trauma-informed care principles and promote them throughout the organization.
• Follow all organizational policies, procedures, and guidelines.
• Cooperate with regulatory bodies during inspections, investigations, and inquiries.
• Perform other duties as assigned.

Professional Conduct and Competencies

• Job Knowledge: Demonstrates the depth and breadth of knowledge necessary to support organizational goals.
• Quality of Work: Produces accurate, timely, thorough, and high-quality work with minimal errors.
• Quantity of Work: Maintains an appropriate level of productivity and consistently completes assigned work.
• Reliability: Demonstrates dependability, trustworthiness, persistence, and the ability to complete responsibilities properly and on time.
• Initiative and Creativity: Demonstrates the ability to plan and begin work independently, anticipate needs, and make constructive suggestions.
• Judgment: Makes sound, fact-based decisions and distinguishes objective information from emotion.
• Cooperation: Works harmoniously with others and contributes to a collaborative work environment.
• Compliance: Consistently follows all company policies, procedures, and applicable regulatory requirements.
• Attendance: Reports to work consistently and maintains scheduled work hours.
• Planning and Organizing: Effectively analyzes workload, establishes priorities, and manages time efficiently.
• Directing and Controlling: Contributes to a motivating work environment and monitors work progress.
• Decision-Making: Makes timely, appropriate, and well-informed decisions.
• Problem-Solving: Identifies problems, evaluates options, and implements sustainable solutions.
• Mission and Core Values: Embraces and supports the organization’s Mission and Core Values.

Requirements

• High school diploma or GED required.
• Two to three years of experience in Human Resources or office administration preferred.
• Previous experience in a mental health or healthcare environment preferred.
• Must successfully pass a criminal background check.
• Must possess a valid driver’s license.
• Proficient in speaking, reading, and writing English.
• Must meet all applicable state, federal, and governmental requirements to work within BSLS programs.

Skills

• Ability to communicate and function effectively as part of an interdisciplinary team.
• Strong computer skills and proficiency with various software programs and applications.
• Excellent verbal and written communication skills.
• Ability to create professional employee communications and documentation.
• Ability to work effectively with individuals at all levels of the organization.
• Professional demeanor and conduct.
• Demonstrated ability to multitask and manage competing priorities.
• Ability to work independently with minimal daily supervision.
• Strong attention to detail, organization, and follow-through.

Work Environment

Most job duties will be performed remotely.