Onboarding Associate
Contract position based in Memphis, TN.
About the role
As an Onboarding Associate, you will play a crucial role in guiding applicants through the company's application and hiring process. You will assist with new-hire paperwork, manage multiple applicants simultaneously, and help facilitate the fingerprinting process. The role involves direct interaction with applicants on the floor, providing them with a great experience during the application process. You will work within an office environment as part of a team of about 10 other Onboarding Assistants.
Responsibilities
- Assist applicants through the application and hiring process.
- Help applicants with new-hire paperwork and manage multiple applicants at once.
- Facilitate the fingerprinting process as needed.
- Manage documentation, paper filing, and storage of paperwork and applications.
- Provide excellent customer service and create a positive experience for applicants.
Requirements
- High School Diploma required.
- 1-2 years of retail or customer service experience.
- Proficiency in onboarding and new hire orientation.
- Strong customer service skills.
- Experience in data entry and administrative support.
- Knowledge of Microsoft Office.
- HR administration and recruitment support experience.
- Excellent verbal and written communication skills.
- Ability to navigate computer systems effectively.
Preferred Qualifications
- Bilingual skills are a plus.
Pay
The pay range for this position is $20.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:
- Medical, dental, and vision insurance.
- Critical Illness, Accident, and Hospital coverage.
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
- Life Insurance (Voluntary Life & AD&D for the employee and dependents).
- Short and long-term disability.
- Health Spending Account (HSA).
- Transportation benefits.
- Employee Assistance Program.
- Time Off/Leave (PTO, Vacation, or Sick Leave).
Schedule
This is a fully onsite position in Memphis, TN.