Jobs · Idaho

Customer Onboarding Associate

Hader Solutions · Idaho Falls, ID · 3 days ago
On-siteFull-time
We are seeking a Customer Onboarding Coordinator to support veterinary and livestock solutions within the animal health market. Key responsibilities include coordinating kickoff sessions, ensuring environment readiness, collecting and verifying customer data and contracts, entering account and configuration details into designated systems, and maintaining accurate documentation and records. The role involves communicating with customers to explain next steps, capturing confirmations, scheduling milestones, and escalating risks or issues promptly. Qualifications and skills include a bachelor's degree or equivalent experience in business, operations, or related fields, and 1-2 years of experience in customer onboarding, operations, or order management. Additional details highlight the importance of process adherence, attention to detail, and effective communication. The role offers a supportive environment with resources for professional growth, inclusive culture, and comprehensive benefits. This position is full-time and essential to delivering seamless customer experiences in animal health solutions.

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