On-Site Service Specialist (Part Time 30) Memphis, TN
About the role
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Responsibilities
We're hiring a part-time On-Site Service Specialist in the Memphis, TN area. The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management (KeepStock) execution and customer service excellence by assisting in the pre-implementation and implementation process for new KeepStock installations. Will assist with customer training and activities related to customer inventory management. The OSS needs to be open to working in different customer types and environments.
- Perform machine break/fix activities for different machines at the customer's site.
- Implement territory work relating to customer inventory projects.
- Perform data collection at the customer's site.
- Ensure accurate information is collected to help direct the KeepStock implementation process.
- Assist customers with staging, labeling and organizing product at a customer site.
- Cover PTO and