On-Site Residential Property Manager Maintenance Technician

Job Duties/Responsibilities

• Establish and promote a community environment
• Be available to residents & assist their needs
• Perform administrative responsibilities
• Serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.
• Strong general maintenance, upkeep and "handyman" capabilities to manage common/day-to-day maintenance work orders (with assistance from our robust in-house Maintenance department for uncommon, complex, specialty or renovation or diagnostic tasks or to help incumbent upskill on more common items that incumbent may need additional training on)

Duties and Responsibilities

• Residential Property Management
• Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
• Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
• Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
• Ensure community is maintained to the best possible physical condition within the limits of the established budget
• Review, report, and document all necessary maintenance requests
• Ensure community appearance and repairs are noted and completed on a timely basis
• Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
• Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
• Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
• Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
• Attend company trainings, provide input and direction, and develop action plans for community improvement

Skills, Training, or Qualifications

• Minimum of 2-3+ years of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
• Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, Outlook, tenant/rent management systems and general computer operations is required
• Familiarity w/ other management software such as Salesforce, Asana, Corrigo, Rent Manager, Showmojo is definitely not required, but highly desirable!
• Experience in budget preparations and monthly reports preparation is highly desired
• Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
• Strong skills relating to basic residential maintenance and repairs is required
• Strong knowledge of maintenance operations as it relates to apartment communities is required
• Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management is required
• Effective administrative, organizational and time management skills is required

Required Background Screening/Reference Check

• A thorough background check and drug-screening will be conducted prior to placement.

Job Overview

The On-Site Property Manager is responsible for managing the daily operations of Pacific Pines, overseeing two neighboring properties, and ensuring the community is maintained to the best possible physical condition within the limits of the established budget. This role includes establishing and promoting a community environment, performing administrative responsibilities, serving as the primary responsibility for the financial operations of the community, and managing the day-to-day maintenance of the property. The ideal candidate is customer-service oriented, highly organized, hands-on, and capable of completing common residential maintenance tasks independently.