On-Site Resident Manager

About the Role

Newbury Living is seeking a driven, results-oriented Property Manager to lead a 108-unit market-rate community. This role is built for a leader who knows how to drive occupancy, push revenue, and create a standout resident experience. You’ll take full ownership of the asset—leading leasing strategy, maximizing NOI, and building a high-performing team that consistently delivers results.

Responsibilities

• Leasing & Revenue Growth
  • Drive occupancy and pricing strategy to consistently outperform market targets
  • Track traffic, conversion, and leasing metrics—then take action to improve results
  • Lead from the front: coach, close, and elevate leasing performance
• Operations & Team Leadership
  • Build and lead a motivated, accountable team focused on performance
  • Set the tone for professionalism, urgency, and customer experience
  • Maintain a community that looks and operates at a high level every day
• Financial Performance
  • Own the budget, control expenses, and push revenue growth
  • Monitor delinquency and take proactive steps to protect income
  • Make strategic decisions that directly impact NOI
• Resident Experience & Retention
  • Deliver fast, effective resolutions to resident concerns
  • Create a community residents choose to stay in
  • Drive renewals and minimize turnover
• Maintenance & Asset Quality
  • Partner with maintenance to ensure fast turns and strong unit presentation
  • Keep the property clean, safe, and competitive in the market

Requirements

• 2+ years of multifamily property management experience
• Proven ability to hit occupancy and revenue goals
• Strong leadership skills with a track record of team performance
• Financial mindset with confidence managing budgets and expenses
• Experience with AppFolio or similar property management software
• Driven and solution-oriented