On-Site Community Manager

Join Inframark's Community Management Services Team! At Inframark Community Management Services, you’re not just starting a job — you’re building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Grow Your Career. Build Stronger Communities.Apply Today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. The Onsite General Manager assumes responsibility for insuring the efficiency and effectiveness of the Community Managers they represent. The Community Manager Supervisor also manages Association operations and administrative functions in order to maintain a smooth running & properly functioning Community, for the purpose of on-time product and service delivery to the Client to their assigned communities, along with the assigned communities of the team members they represent. Responsibilities This position reports to the Director of Community ManagementWorks with the Community Managers, Board Members, Director of Community Management to develop strategic direction and timely delivery, for the Associations managed, for contract deliveryEnsures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Company and Board of DirectorsOversees development, communication, and monitors Association budgets, taxes, collections, processes and proceduresReviews monthly financial reporting and makes recommendations to the Community Managers as to anticipated shortfalls and/or excess funding by budget line itemReviews bids and vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of DirectorsPerforms spot audits of utility companies’ invoices for payment in accordance with the client’s accounting procedures and timely delivery by due datePerforms review of monthly inspections of all common properties within each Association and deed restriction violation communication, in accordance with the recorded covenantsAvailable to attend Board and Annual meetings, as needed, to support, train, and provide proactive supervision for developing Community ManagersReview and confirm timely distribution of meeting notices, agendas and minutes of meetingOversee all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current lawsFirst line responder to escalated complaint calls from Board Members, homeowners, and vendors. Insure that calls are acted upon and that follow up action taken is properly recorded and reported with the concurrence and knowledge of the Director of Community Management.Supervises the day to day operations of their assigned team.Understands and adheres to all company health and safety procedures as they relate to essential job functions Qualifications Proven verbal and written communication skills in order to interface with residents, Board members and vendorsAbility to establish strong interpersonal relationships with assigned Community Managers, Board members and vendorsStrong organizational skills, ability to prioritize work and attention to detailStrong customer service skillsStrong presentation skillsStrong time management skillsAbility to adapt to change within the organization and the needs of the clientProficient in Windows and MS Office with excellent Excel capabilitiesStrong leadership and influence skills EDUCATION And/or EXPERIENCE Bachelor’s Degree with Community/Association management or equivalent industry experience, or Associates Degree with Community/Associate management or industry equivalent experience. CERTIFICATES, LICENSES, REGISTRATIONS CMCA, AMS, or PCAM Designation preferred PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Community Management - Inframark