On-Site Operations and Course Coordinator

Core responsibilities

• Pre-Course Curriculum Administration
• Registration & Student-Onboarding
• Daily Facility Readiness
• Hospitality Management
• Inventory Oversight
• Sanitation Excellence
• Floor & Lab Maintenance
• Student Preparedness
• Comprehensive Reset
• Dog Professor program — local management
• Instructor Assistance
• Logistics Coordination
• Catering and food service
• Lunch and Learn (L&L) Coordination
• Student experience on-site
• Internship Program Administration
• Ongoing facility and headquarters support
• Sponsorship Coordination
• Course Content and Materials Prep

Required qualifications

• Customer service, hospitality, events, or veterinary/clinic operations background (2+ years preferred)
• Physically able to be on their feet for 10+ hour course days, lift up to 50 lbs., and perform light cleaning
• Strong organization, time management, and ability to juggle parallel tasks
• Reliable, punctual, and comfortable with nonstandard hours during course weeks
• Working proficiency with email, Google/Microsoft suite, and basic spreadsheets; able to learn Keap, Formsite, Thinkific, and similar tools as needed
• Clean driving record and access to a vehicle for supply runs and occasional errands
• Professional, warm presence with adult students and credentialed instructors
• Available to work weekend shifts

Preferred qualifications

• Background in veterinary medicine, animal sciences, dog training, or canine rehabilitation (helpful for Dog Professor handling and program credibility, not required)
• Prior experience coordinating multiday events, conferences, or continuing education courses
• Experience booking travel and managing vendor relationships (caterers, print shops, hotels)