On Site FT Parking Operations Manager

About the role

As the On-Site Parking Manager, you’ll oversee the day-to-day operations of a large-scale on-street parking and collections program serving the City of St. Louis. You’ll lead a dedicated team responsible for smart meter maintenance, collections, and field response ensuring uptime, safety, and accountability across all zones.

Responsibilities

• Lead and motivate field teams responsible for collections, meter maintenance, and special projects.
• Set daily goals and performance standards to ensure operational efficiency.
• Oversee smart meter and pay-station maintenance — monitor uptime and preventive service schedules.
• Ensure secure and compliant collections procedures, including chain-of-custody and reporting.
• Collaborate with city departments, vendors, and internal teams to resolve field issues quickly.
• Track and report daily metrics such as revenue, response times, and maintenance performance.
• Maintain a clean, safe, and professional work environment that reflects the City’s standards of excellence.

Requirements

• 3+ years of experience in municipal, commercial, or public parking operations
• Strong leadership and communication skills — able to set expectations and drive results.
• Familiarity with smart parking meters, pay stations, and collections processes.
• Hands-on approach with strong problem-solving and team-building ability
• Experience managing vendors or city contracts preferred.
• Airport or large-venue operations experience is a plus.
• Operations, technical, and maintenance skills are a plus.
• Proficiency with Microsoft Office and parking management systems
• Valid Class E Driver’s license required.
• Degree or Trade degree preferred but not required.
• Experience and performance matter most.

Benefits

Competitive pay and comprehensive benefits package

Pay

Competitive pay

Schedule

N/A