On-Site Field Network Technician

About the role

We are seeking a On-site Field Network Technician to join our service team in the Denver, CO area.

Responsibilities

• Knowledge of network connectivity, network security and Wi-Fi networks.
• Good understanding of Windows servers environment and common operating systems.
• Ability to work with a variety of customers and vendors (some technical some non-technical).
• Ability to lead clients through discovery phase (asking the right questions).
• Aggressive problem solver.
• Ability to travel locally to different clients.
• Ability to communicate through phone / email / written documentation.

Qualifications

• Previous network field experience.
• Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP).
• Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications.
• Strong communication skills and ability to work cohesively with clients.
• Valid Driver’s license and clean driving record.

Qualifications (Bonus Skill Set)

• Good understanding of Mac OS environment.
• CompTIA Network+ certified.
• Previous experience working in managed IT services.
• Basic understanding of VOIP technology.

Benefits

• Advancement and growth into leadership roles.
• Team-player environment.
• MEDICAL/DENTAL/VISION/LIFE insurance plans.
• MATCHED 401k.
• PTO, Vacation, Sick Leave.
• FSA/HSA Programs.
• Company car for work and personal use!

Compensation

$23-$27/hr DOE

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.