On-site Fall 2026 Internship - Customer Service (Greensboro, NC)

About the role

The Customer Service Intern will support the Customer Service team by assisting with the day-to-day operational activities that ensure retail customer orders are processed accurately and delivered on time. This internship provides hands-on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes.

Responsibilities

• Aid in the review and maintenance of customer purchase orders throughout the order lifecycle.
• Support product allocation, order entry, and shipment tracking activities.
• Maintain accurate sales order data within enterprise systems.
• Track product movement from production through distribution and customer delivery.
• Assist with the work order process to ensure customer-specific packaging and retail compliance requirements are met.
• Prepare and maintain reports using Microsoft Excel to support operational decision-making.
• Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams on day-to-day operational activities.
• Participate in continuous improvement initiatives and special projects as assigned.

Requirements

• Must be a college undergraduate Junior, Senior, or Recent Graduate (Spring 2026) to be eligible to participate.
• Ability to work on-site in the Greensboro, NC for the full program from early-September to December.
• Currently pursuing a Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
• Strong interest in building a career in customer service operations, supply chain, or retail operations.
• Proficiency in Microsoft Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• An analytical mindset with the ability to solve problems and learn quickly.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment.
• A positive attitude, willingness to learn, and eagerness to contribute.

Qualifications

• Must be currently enrolled in a college or university.
• Must be able to work a part-time schedule of at least 20 hours per week.

Skills

• Microsoft Excel proficiency.
• Strong communication and organizational skills.
• An analytical mindset.
• Ability to manage multiple tasks in a fast-paced environment.

Benefits

Centric Brands offers a comprehensive benefits package including health insurance, retirement savings plans, and paid time off.

Pay

The pay rate for this internship is $18.00 per hour.

Schedule

The internship runs from early September through the end of December 2026, with a minimum commitment of 20 hours per week.

Contact Information

To apply for this internship, please visit our careers site. For more information about Centric Brands, please visit our website.