On Premise, Regional Account Manager (Non-Commercial)

About the role

The Regional Account Manager, Non-Commercial, is a key member of the national sales team responsible for driving business growth and strengthening customer partnerships across non-commercial foodservice channels in the United States.

Responsibilities

• Expand product availability and visibility across assigned customer accounts by partnering with customers to ensure products are well-positioned and aligned with category and consumer demand.
• Develop and execute annual promotional plans that support customer objectives and business growth. Present recommendations that balance company priorities with customer needs and goals.
• Identify opportunities to increase product visibility through merchandising, displays, and point-of-sale materials, while evaluating the effectiveness and return on investment of proposed initiatives.
• Build strong partnerships with sales, marketing, distributor, and customer teams to increase awareness of key account opportunities and ensure successful execution of business initiatives.
• Collaborate across functions to align strategies, share best practices, and support continued growth within assigned channels and accounts.
• Create effective communication networks that ensure alignment and information-sharing across customer organizations and internal teams.
• Conduct regular customer engagement activities to strengthen partnerships, uncover new opportunities, and support long-term growth.
• Establish consistent business review processes and reporting tools that help teams evaluate performance, identify opportunities, and maintain alignment across markets.
• Support the execution of customer agreements and business plans across assigned accounts and regions.
• Maintain clear, consistent communication with sales, marketing, distribution, and customer teams regarding programs, priorities, and business initiatives.
• Partner closely with internal and external stakeholders to ensure successful planning and execution of key activities.
• Work collaboratively with cross-functional teams, including marketing, finance, category management, and sales, to develop customer-focused business plans and compelling growth strategies.
• Leverage diverse perspectives and expertise across the organization to deliver innovative solutions and achieve shared business goals.

Requirements

• Minimum of five years of sales and key account management experience with a strong record of success
• Experience managing food management companies preferred
• Proven success in implementing regional programs across multiple non-commercial segments
• In-depth knowledge of the Fast-Moving Consumer Goods (FMCG) and broadline industries; Direct Store Delivery (DSD) experience is a plus
• Strong analytical skills and experience using internal and external data sources (e.g., IRI, Nielsen)
• Excellent communication, active listening, and collaboration skills
• Strong negotiation skills
• Innovative, solutions-oriented mindset, with the ability to absorb feedback and quickly translate it into action
• Self-motivated and able to work independently
• Highly proficient in Microsoft Excel and PowerPoint

Qualifications

• Bachelor’s degree required
• Fluency in English required; additional language skills are an advantage
• Travel 60-70%

Skills

• Ability to build and maintain strong relationships with regional customer contacts
• Effective communication and collaboration skills
• Strategic problem-solving abilities
• Ability to influence cross-functional teams and customers
• Strong analytical and data-driven skills
• Ability to manage budgets and monitor expenses
• Experience with post-program analysis and measuring business impact
• Knowledge of consumer purchasing behaviors and industry trends
• Ability to lead regular business reviews and communicate market insights
• Proficiency in Microsoft Excel and PowerPoint

Benefits

Benefits eligible, including:

• Comprehensive Medical, Dental and Vision Plans
• 401k Match
• Family Leave
• PTO & Paid Holiday Schedule
• Pet, Legal, and Life Insurance
• Tuition Reimbursement

Pay

$92,000 - 138,000 + cash incentives

Schedule

Permanent