On-Call Recovery Support Specialist

Responsibilities

• Serve as an individual advocate for consumers.
• Utilize personal recovery experiences to provide peer support for consumers.
• Provide recovery information and activities to all consumers; information, resources, and connection to natural supports; and must follow principles of trauma-informed care.
• Affirmatively assess and evaluate consumers’ needs, strengths, goals, and resources.
• Utilize QMHP/LPHA when guest presents with acute crisis for appropriate triage/screening and treatment as indicated.
• Transport consumers to and from home, appointments, meetings, and/or school.
• Advocate within systems to promote person-centered recovery support services.
• Work with an interdisciplinary team in reviewing cases and developing individual plans.
• Implement individual service plans through rehabilitation services such as case management, advocacy, outreach, skills training groups (i.e. WRAP), social rehabilitation, and community support as indicated.
• Provide linkage case management, and participate in treatment planning and discharge planning.
• Consult with other center staff regarding assessment and treatment/intervention planning.
• Consult with other service agencies around case-specific and programmatic issues.
• Refer and link consumers to other human service programs as indicated.
• Serve as a liaison to other community agencies as needed.
• Build relationships with local police, fire, emergency departments, and other organizations to promote awareness of Living Room services.
• Provide on-site Living Room support and introduction to services at NM KCH and VW to patients within the hospital setting (e.g. Emergency Department, Medical Floors, etc.).
• Train other providers and non-providers in areas related to service specialties.
• Document service provision as required by NM Ben Gordon Center.
• Maintain clinical and management records in accordance with policies and procedures.
• Maintain 100% UM/UR compliance.
• Maintain 100% documentation submission within 24 hours.
• Maintain confidentiality.
• Immediately report suspicions of abuse or neglect.
• Communicate personal issues that impact your ability to perform your job duties.
• Participation in DHS/DMH Recovery & Empowerment Statewide Calls and other training as assigned.

Qualifications

• Advanced verbal and written communication skills.
• Competent in Microsoft Windows and Office programs.
• Good judgment.