Relief Recovery Specialist (On-Call)

About the role

The Relief Recovery Specialist (On-Call) position at Horizon Services, Inc. (HSI) is a key role in managing the daily activities and ensuring safety at the Recovery Station. This position requires fluency in one or more of BHSD's threshold languages: English and Spanish.

Responsibilities

• Monitor and observe Recovery Station client behavior and activity to ensure clients are safe, accounted for and stable.
• Conducts property safety checks on client incoming property.
• Maintain facility cleanliness and organization daily.
• Create and maintain a safe, welcoming environment for all clients.
• De-escalate emotionally unstable client behavior.
• Provide orientation and overview for incoming clients.
• Attends to clients' needs while maintaining daily activity schedule.
• Monitor daily bed roster and census to ensure client accountability with program requirements.
• Assist with meal preparation and meal distribution daily.
• Run reports from EPIC, Medi-Cal and HMIS (MSRS only).
• Communicate daily needs or observational concerns or impressions to Health and or SUD staff.
• Respond to emergency needs as directed by Health Center staff and or Program Manager.
• Transport clients to local facilities when needed (Sobering Center only).
• Assist SUD or Health Center staff with referral and or transfer (Sobering Center only).

Qualifications

• A clear commitment and demonstrated experience in supporting SUD/MH individuals.
• Must be able to work on weekends and holidays.
• Demonstrated competency in using technology.
• May be registered with a state certifying SUD body (CCAPP/CADTP/CAADE).
• Preferred: Bilingual in English and Spanish.

Success Competencies

• Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence-based practices, provides compassionate and empathic client care to all program participants.
• Problem Solving – Uses logic and methods to solve difficult problems with effective solutions, looks beyond the obvious.
• Being Resilient – Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
• Interpersonal Communication – Delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.

Compensation and Benefits

• Generous contribution medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

Pay

$25.00-$26.00 per hour based on experience and qualifications.