On-Call Positions - JMA Dome Concessions and Catering
Syracuse University Campus Dining is seeking energetic, motivated individuals for on-call/temporary roles in Dome Concessions and Catering. Support concerts, athletic games, and special events on campus in a lively, team-oriented environment.
About the Role
Join our team to work in a fast-paced, event-driven setting with evening and weekend availability required. Positions vary and may include food and beverage service, customer support, staff supervision, and event operations.
Responsibilities
- Deliver exceptional customer service to guests at sporting events, concerts, and campus functions
- Assist with food and beverage service, including serving, running food, bartending, and guest support
- Maintain cleanliness, organization, and adherence to food safety and sanitation standards
- Supervise and coordinate staff to ensure efficient daily operations and compliance with policies and safety standards
- Collaborate with cross-functional teams (culinary, operations, logistics, and administration) to support event and dining success
- Provide excellent customer service to students, guests, and event attendees
- Assist with catering setup, service, and breakdown
- Operate concession stands during athletic and special events
- Maintain cleanliness and sanitation of work areas
- Support supervisors and managers with daily operations
- Follow all food safety, workplace safety, and university policies
- Perform additional duties as assigned to support dining, catering, and event operations
Requirements
- High school diploma or equivalent preferred
- Previous food service, hospitality, retail, or operations experience helpful
- Ability to work in a fast-paced environment
- Strong communication and teamwork skills
- Flexibility to work evenings, weekends, and event days as needed
- Must be able to stand for extended periods and lift up to required limits
- Reliable transportation is a must, as buses may not run late enough for some shifts
- Must attend all required training sessions
Skills and Knowledge
- Ability to read, write, count, and follow instructions
- Excellent communication with the public
- Strong customer service skills
- Ability to follow instructions and established procedures
Physical Requirements
- Must be able to repeatedly lift at least 45 lbs. to waist height or higher
- Must be able to walk/stand for several hours at a time throughout the shift
- Must be able to perform extensive bending and flexing at the waist
- Must be able to repeatedly rotate (twist and turn) head and torso
- Must be able to frequently and repeatedly squat or stoop to the ground
- Must be able to reach arms overhead
- May be exposed to products used for cleaning and maintenance of the facility
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, Syracuse University offers over 200 majors, 100 minors, and 200 advanced degree programs across its 13 schools and colleges.
About The Syracuse Area
Syracuse is a medium-sized city in the geographic center of New York State, offering a low cost of living and a variety of social, cultural, and recreational options. The area features parks, museums, festivals, professional regional theater, premier shopping venues, and seasonal attractions such as water skiing, snow skiing, hiking in the Adirondacks, wineries along the Finger Lakes, and biking on trails along the Erie Canal.