On-Call Police Officer
St. Edward's University · Austin, TX · 15 mo ago
On-siteInformation TechnologyPart-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train team members on new software solutions
- Conduct regular customer satisfaction surveys
Requirements
- Bachelor’s degree in Computer Science or related field
- Minimum 2 years of experience in IT support or customer service
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of network troubleshooting tools
Skills
- Customer service skills
- Technical support skills
- Software implementation skills
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary
Pay
$50,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM
Note: This is a full-time position.