On-Call Massage Therapist

About the Role

As an On-Call Massage Therapist at Suncadia's Glade Spring Spa, you'll focus on providing an exceptional spa experience that exceeds the expectations of our guests. You'll perform massage and body treatments and provide personal attention to each guest. Salary: $17.13/hr + commissions.

Why Join Our Team?

At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Choose to adventure with us and who knows, you may just discover a home for your career.

Benefits & Perks

• All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program, which offers free access to mental health and counseling services.
• All team members 18-years of age or older are eligible for a 401K plan with a company match.
• Travel is Good for the Soul: Enjoy team member rates at hotels around the world.
• Free Golf.
• Team Member discounts on services at Glade Spring Spa & Wellness.
• 50% off at all Suncadia operated Food & Beverage outlets.
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs.
• Discounts on rental cars, tickets, electronics, and more!

Responsibilities

• Greet and welcome guests.
• Provide professional skincare treatments to every guest that utilizes the spa.
• Provide information to guests about treatments and services, and provide demonstrations if necessary.
• Follow all procedures and guidelines in performing skincare and hair removal services, including sterilization of equipment, draping policy, referring guests with medical problems, pre-screening clients for contraindications, and adhering to time length and treatment protocols.
• Promote a regimen program to clients for maximum benefit from skincare treatments at home.
• Promote and champion resort culture and spa guiding principles.
• Effectively deal with internal and external guests, resolving conflicts with patience, tact, and diplomacy.
• Seek continued self-development opportunities.
• Assist in the cleanliness and maintenance of the spa.
• Assist as needed at the Spa concierge desk.
• Attend department and property meetings.
• Proactively identify potential guest issues and monitor guest satisfaction processes.
• Continue training in new techniques and products.
• Promote and sell all massage and body products.
• Maintain organization of all product/equipment in individual workstations.
• Perform other duties as assigned.

Qualifications

• Minimum of two years of experience in a high-quality Spa.
• High school graduate or GED.
• Valid WA state massage therapy license.
• Industry certifications a plus.
• CPR/First aid certification highly desirable.
• Proficient in all facets of proper massage therapy, including anatomy, physiology, guest privacy, and general overall wellness.
• Availability to work a flexible schedule including evenings, weekends, and holidays.