On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH

About the role

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers.

Responsibilities

• Troubleshoot and repair Windows and macOS issues
• Resolve WiFi, router, and wired network problems
• Install and configure printers and scanners
• Replace or upgrade hardware components
• Reinstall operating systems using bootable tools
• Document work and communicate clearly with customers
• Install and support POS systems and run Cat5e or Cat6 cabling
• Perform outdoor TV mounting and basic AV setup

Requirements

• Two or more years of experience in IT support or field service
• Strong networking and diagnostic skills
• Reliable transportation and valid driver's license
• Able to work independently and provide professional customer service
• Able to lift up to 50 lbs
• Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools

Benefits

• IT and POS work: $35 per hour for time on site
• Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely