OMS Business Lead

Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating, or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source.

About the role

The OMS Business Lead serves as the primary business owner and subject matter expert for Boardwalk’s Operational Management System (OMS) which uses Maximo from IBM as the toolset.

Responsibilities

• Prioritize and implement OMS/Maximo enhancements and bug fixes.
• Work with users to determine needs.
• Develop and write specifications (workplan, process, logic, etc.).
• Develop test plans and lead User Acceptance Testing (UAT).
• Coordinate with IT Department throughout the process.
• Develop and lead OMS/Maximo training activities.
• Create and present training material on OMS/Maximo and enhancements.
• Monthly and as-needed, online and/or in-person presentations to Managers, Admins, Technicians.
• Mentor users.
• Lead cross-functional meetings with business stakeholders.
• Load new and updated data into OMS/Maximo.
• Create and utilize Production Data Modification (PDM) as necessary.
• WorkHub integration: Link OMS/Maximo Work Orders, etc. to WorkHub forms and processes.
• GIS integration: Link OMS/Maximo data (assets, locations, events, etc.) to PODS data.
• Drive continuous improvement initiatives.
• Troubleshoot issues and process Help Desk Tickets.
• Develop PowerBI reports as needed to present OMS/Maximo data.

Requires 15% travel.

Requirements

• OMS/Maximo Asset Management
• Work Management
• Preventive Maintenance (PM)
• Asset and Location Management
• Job Plans
• Failure Codes
• Security groups and user administration
• Reporting
• Understanding system integration concepts (WorkHub, GIS, etc.)
• Time management skills to manage multiple priority tasks.
• Ability to communicate with a wide variety of people, including employees, all levels of management, regulatory agencies, and the public.
• Ability to work independently and identify next step activities with minimal supervision.
• Strong written and verbal communication skills.
• Must demonstrate a high level of personal integrity and ability to maintain information in a confidential manner.
• Experience preparing and delivering presentations and training.
• Ability to coordinate software upgrades and enhancements.
• Proficiency with Microsoft Office applications.

Qualifications

• Bachelors degree in applicable field.

Preferred Skills & Experience

• Ability to analyze and improve business processes.
• Experience gathering and documenting business requirements.
• Experience writing functional specifications.
• Experience managing OMS/Maximo releases and deployments.
• Experience developing Power BI dashboards and reports.
• Experience in creating PDMs.
• Ability to troubleshoot and solve problems.
• Experience working in cross-functional teams and serving as a liaison between business users and IT.
• Masters Degree.

Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring. Boardwalk Pipelines, LP, is an equal opportunity employer.