Omni Ambassador - IL, CO, or MN | Bilingual in Spanish

About the role

We are currently looking for a Full Time Omni-Channel Brand Ambassador to join our growing team. This role is responsible for promoting Ria’s services across both agent locations and digital channels. The Brand Ambassador will represent Ria in the field, educate customers, and help grow digital and agent transactions.

Responsibilities

• Promote the Ria brand at agent locations and nearby businesses.
• Educate customers about the Ria App and assist with downloads and onboarding when needed.
• Support customers with creating email accounts and setting up the Ria App to complete transactions.
• Build relationships with agents to encourage promotion of Ria services.
• Meet daily outreach and engagement targets with agents and customers.
• Track activity and results using defined metrics and reporting tools.
• Represent the brand professionally and create a positive customer experience.
• Travel within assigned territory and nearby states to support growth initiatives.

Position Requirements

• Friendly, outgoing, and comfortable engaging with customers and business owners.
• Strong communication and relationship-building skills.
• Self-motivated with a proactive, goal-oriented mindset.
• Tech-savvy and comfortable using mobile apps and digital tools.
• Ability to work independently in the field and stay organized.
• Ability to stand and engage with customers for extended periods.
• Must have reliable transportation and willingness to travel within assigned territories.

Working Conditions and Physical Requirements

• Ability to work from office, from home and travel to assigned territory as needed.
• Ability to sit for prolonged periods of time as a driver in an automobile.
• Ability to visit businesses and work in tight places to install equipment or marketing materials.
• Ability to lift a maximum of 11.3 kilograms / 25 pounds.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan with Match
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Hybrid Work Schedule
• Tuition Assistance
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Pay

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this non-exempt hourly role ranges from $16.90 to $25.00 USD. Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.