OMEGA Luxury Timepieces - Sales Associate - Topanga

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design, and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon and has achieved milestones in ocean and space exploration. Its women’s watches are among the most admired in the industry, and OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and Master Chronometer certification—the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is a leading name in golf, swimming, athletics, bobsleigh, and sailing. The brand partners with social causes such as Orbis International and the GoodPlanet Foundation. Today, OMEGA's brand ambassadors include James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin, and many more.

About the role

The ideal candidate will have relevant luxury retail sales experience and possess exceptional customer service skills. The applicant should have a proven track record of longevity with prior luxury employers, the ability to meet or exceed sales objectives, and a strong desire to learn about OMEGA’s prestigious timepieces while becoming an essential member of the team.

Responsibilities

• Establish a welcoming and approachable luxury environment
• Demonstrate deep knowledge of OMEGA’s unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences that enlighten and offer insights into the ancestry of OMEGA
• Utilize OMEGA’s expansive training techniques to engage, inform, and retain a gratified and loyal client base
• Provide a unique and special experience to all clients
• Meet and exceed sales goals
• Deliver the highest level of client service through personalized contact in product maintenance
• Develop potential clients through clientelling and networking efforts
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist team members in the sales process as per established boutique protocols
• Develop existing client base and reach new prospects through networking and outreach

Requirements

• 2–5 years of luxury retail experience, preferably in the timepiece or fine jewelry field
• Impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of OMEGA’s collection of timepieces
• Talented negotiation prowess
• Passion for the art of selling
• Ability to work a flexible schedule throughout the week
• MS Office experience is highly desirable
• Local applicants only

Pay

$20 – $25 per hour + commission

Benefits

• Excellent health, dental, and vision insurance (employee and dependents are eligible the 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company-paid life insurance and long-term disability
• 18 PTO days per year, increasing to 23 PTO days after 5 years
• 7 days per year of extended paid time for medical, parental, and military leave
• Holiday pay
• Voluntary FSA, STD, and Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

Location: Kittridge Street, Topanga, CA 91303