Oliver Wyman - Executive Assistant Actuarial - Chicago

About the Role

Oliver Wyman’s Actuarial Practice advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding globally. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their fields. We use mathematical and statistical modeling skills and qualitative assessment methodologies to assist clients in evaluating and addressing risk, helping them manage and prepare for the potential financial consequences of uncertain future events. Our solutions combine broad-based expertise with specialized knowledge in healthcare, life and annuity, and property and casualty risks.

This is a hybrid role supporting up to 3 Partners, requiring 3 days per week in the office. There is no option to be fully remote.

Responsibilities

• Business Development
  • Build relationships with clients and client executive assistants
  • Understand the business goals and objectives of each supported Partner and proactively help advance them
  • Maintain and update current lists of contacts and business activities in CRM database
  • Track and maintain sales activity/pipeline with each Partner
  • Proactively identify clients that haven’t been contacted or require follow-up
  • Execute follow-up calls for client mailings
  • Assist the Marketing Department with coordination of customized mailings
  • Prepare letters, proposals, and other documents using Oliver Wyman formatting styles
• Calendaring
  • Maintain diaries for Partners, scheduling internal and external meetings
  • Communicate with clients and infrastructure staff as appropriate
  • Proactively identify opportunities to add internal and external meetings, including interviews, staff meetings, and follow-ups
  • Assist with scheduling for complex projects as requested by the Partner and/or project team
• Travel Arrangement
  • Coordinate travel and accommodation, including booking cars, rail tickets, etc.
  • Develop an understanding of Partner scheduling and travel preferences
  • Coordinate travel efficiently by grouping client meetings where possible
• Daily Administration
  • Work with Human Capital to obtain work permits and visas
  • Manage documents and project deliverables when requested
  • Notify staffing and Practice EAs of extensions/renegotiations
  • Manage storage or disposal of confidential client information
  • Act as the central point of contact for all assigned Partner administrative needs
  • Liaise with other support departments as necessary
• Timesheet and Expense Reporting
  • Prepare weekly timesheets for each assigned Partner
  • Prepare all expense reports and/or delegate to a team assistant when necessary
• Team Support
  • Provide coverage for EAs who are out of the office to ensure seamless support to Partners
  • Provide short-term coverage for Partners during EA assignment transitions or for new Partners
  • Provide training and support to new EAs
  • Participate in team meetings and projects to improve processes and overall performance of the EA team

Requirements

• Bachelor’s degree preferred
• At least 3 years of experience in an administrative or customer service position
• Experience in financial services, management consultancy, and/or a professional services environment is a plus

Skills

• Excellent proficiency in Microsoft Word, PowerPoint, and Excel
• Expert knowledge of Outlook
• Knowledge of Salesforce is a plus
• Strong problem-solving skills and ability to work effectively with teams to reach solutions
• Strong service focus with dedication to meeting expectations and executing deliverables to high standards
• Excellent communication and negotiation skills, with the ability to interact effectively across all levels in a multicultural environment
• Maturity, poise, and sound judgment
• Ability to maintain and respect confidentiality
• Strategic thinking and ability to contribute to the development of departmental models
• Ability to incorporate constructive feedback quickly
• Ability to manage a heavy workload and meet deadlines in a fast-paced environment
• Ability to undertake projects and produce quality, timely results with minimal guidance
• Self-starter with strong initiative, confidence, and ability to work independently
• Collaborative team player with a positive attitude and collegial demeanor
• Ability to juggle multiple tasks, prioritize, and manage time effectively
• Methodical, organized, and detail-oriented
• Flexible attitude; embraces change, hard-working, cost-conscious, and results-driven

Pay

The applicable base salary range for this role is $53,000 to $85,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs