Oliver Wyman - Assistant Human Capital Manager - Atlanta

About the Role

As the Assistant Human Capital (HC) Manager at Oliver Wyman Actuarial, you will plan and administer human resources activities for colleagues across multiple US offices. This role provides frontline HR support to employees and management, as well as regional support to the HC Operations team. You will assist with initiatives to build and maintain a strong, inclusive office community and support a variety of Human Capital activities, including program administration, policy implementation, payroll and benefits assistance, onboarding, employee engagement, and employee relations. Over time, you will increasingly serve as a business partner to colleagues and leaders. This role may also provide ad hoc support for colleagues in Bermuda and the Cayman Islands.

This is a hybrid role requiring 3 days per week in our Atlanta office. There is no option to be fully remote.

Responsibilities

• Program and Policy Administration
  • Provide guidance and answer questions on policy interpretation, ensuring uniform and equitable application of policies and procedures.
  • Administer Talent Management programs, such as leaves, rotations, and work schedule changes; process in-country transfers; generate and distribute appropriate documentation.
  • Support processing of immigration requirements in partnership with Global Mobility.
  • Administer the OW Actuarial Study Program.
  • Maintain time off tracking/reporting and data for service awards.
  • Enter employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes, and terminations. Ensure required approvals are obtained.
  • Assist in resolving payroll and benefit issues and answer general questions.
  • Stay up-to-date on program/policy changes within OW Consulting to assess applicability to OW Actuarial.
• Pre-Hire, Orientation, Terminations
  • Ensure new hires have first-day logistics and details, including required paperwork (e.g., I9s in the US and authorized work documentation).
  • Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).
  • Coordinate with departments to address specific onboarding requirements.
  • Deliver high-quality presentations and process new hire paperwork.
  • Troubleshoot operational issues (e.g., travel, expense, IT).
  • Conduct exit interviews for departing employees.
• Other HC Activities
  • Provide guidance to employees on confidential matters.
  • Distribute employee communications as required.
  • Manage required documentation in accordance with legal and company requirements, ensuring accuracy and completeness.
  • Perform and support employee investigations with guidance from the HR Director and/or OW Colleague Relations Team, ensuring enforcement of disciplinary procedures.
  • Assist with the development and administration of Performance Improvement Plans.
  • Handle other duties as assigned, including projects related to the business or the regional HC Operations team.

Requirements

• Bachelor’s degree with 5+ years of human resources experience, preferably in a professional services environment.
• Experience leading projects and/or teams, facilitating discussions, coaching clients, mentoring junior HR colleagues, and advocating for policy or other initiatives.
• Knowledge of trends and changes in Human Resources legislation, including local, state, and federal laws.
• Proficiency in Microsoft Suite (Outlook, Word, Excel, PowerPoint).
• Experience with Workday is a plus.
• Experience with Bermuda and/or the Cayman Islands is a plus but not required.
• HR Certification is a plus.
• Engaged with learning and leveraging AI to improve efficiency.

Skills and Attributes

• Strong attention to detail and accuracy.
• Ability to be productive, flexible, and manage multiple project priorities in a complex, performance-driven environment.
• Experience balancing ever-changing work demands with numerous stakeholders.
• High degree of organizational skill, accuracy, and ability to handle confidential information with a strong sense of urgency.
• Excellent verbal and written communication skills; strong interpersonal and facilitation skills.
• Proven coaching and conflict management skills.
• Ability to work effectively both autonomously and in a team environment.
• Creative, strategic forward thinker who continually seeks process improvements.
• Results/solution-oriented with current knowledge of employment law and practices.