Full-Time Assistant Manager

Join our team for a career at Cinemark with epic opportunities to immerse yourself in the industry. Enjoy a front-row seat to incredible growth as you bring new ideas to life and create unforgettable experiences for movie lovers worldwide.

About the role

Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are followed and operational standards are achieved. Assistant Managers are cross-trained in all departments to support where needed and provide inspirational training to all employees. After completing the Management Accreditation Program and working for a minimum of six months, an Assistant Manager can progress to Senior Assistant Manager, Theatre Manager, or General Manager.

Responsibilities

• Follow the direction of the General Manager
• Support General Manager’s decisions in communication with the staff
• Work in all departments and all theatre job functions
• Train and coach Team Members in their specific job functions
• Assist in the preparation of administrative and special reports for the General Manager
• Inspect the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition
• Report the need for building, property, and equipment repairs to the General Manager
• Ensure theatre Team Members follow the dress code
• Interact with Guests to improve service and ensure Team Members provide superior customer service
• Learn and follow the policies and procedures as established in Cinemark’s Guidelines and enforce them fairly and consistently
• Report all Employee relations issues to the General Manager (or via www.convercent.com in the absence of the GM)
• Follow the Employee Relations Reporting Protocol
• Maintain a high work ethic standard and code of conduct
• Consistently identify and sanitize high-contact areas for Employees and Guests
• Properly utilize Personal Protective Equipment while completing position-specific tasks
• Adapt to the frequency and scope of required cleaning tasks
• Address any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Perform other work-related duties as assigned

Requirements

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Complete basic food handling training and obtain any local or state-mandated certification, health card, or food handlers permit where required
• Complete a Safe Alcohol Service training program if working with alcohol
• Availability to work flexible hours, including evenings, weekends, and holidays
• Regular and consistent attendance
• Energetic and friendly attitude during each shift
• Provide excellent Guest service
• Accurate cash handling and basic math skills
• Strong interpersonal skills, including the ability to communicate (verbal and written) with all ages, genders, and personalities; must effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Respond with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking, and reaching around the theater
• Noise level may be moderate to high at times
• Ability to work in a standing position for extended periods of time

Benefits

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies

*Benefits may vary by career category.

Pay

Pay Range: $17.00 - $18.70 per hour