Oil Service Technician I

Primary Job Accountabilities

• Install and maintain our products in a safe, timely, and accurate manner.
• Meet and control operational goals and timelines (service labor per hour, first time right, 5S standards, etc.).
• Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
• Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
• Communicate with customers to ensure product performance meets customers’ expectations.
• Efficiently and professionally service customers’ needs, training and coaching them on the system as needed.
• Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out).
• The position may include night installation work; the schedule will vary based on customer demand & install schedule.

Minimum Qualifications

• Must be 21 years of age with a valid driver’s license.
• High School Diploma or Equivalent.
• Ability to work within a team environment.
• Ability to problem solve customer issues for installation and service.
• Strong customer focus and ability to respond to challenging customer situations in a positive manner.
• Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record.
• Ability to carry 50 pounds by hand.
• Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out.
• Ability to climb up and down a ladder as high as 20 feet in the air.

Preferred Qualifications

• Vocational Training

Company Culture & Benefits

• Inclusive Employer
• Culture & Benefits