Offsite Event Manager - Chicago Illinois

Key Job Responsibilities

• Prepare and communicate Production & Labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
• Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
• Review sales documents to confirm that the equipment and technical positions meet client's needs.
• Communicate event execution plan and on-site changes including billing, production schedules and client requests.
• Cookordinate onsite Event Execution team to ensure appropriate Talent-To-Task assignments are maintained. Lead onsite execution where applicable.
• Review necessary information with crew leads to ensure a successful and profitable event. Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients.
• Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.

Administrative & Training

• Affiliate with Director, Offsite Events with completion and analysis of Production EPT for events as necessary.
• Complete Encore post-event process, including review and approval of timesheets, timely processing of invoices and post-show reporting.
• Work with Director, Offsite Events to identify training opportunities for market-and-regional workforce.
• Maintain and routinely update detailed files on venues with dock requirements, elevator sizes, power limits, contacts, load in rules, onsite AV team, etc.

Venue / Production Support

• Provide Event Planning and Execution support at In-Market Venues where applicable during slower OSE periods.
• Provide planning, logistical and event execution support to In-Market PMO / Production where requested.

People Management

• Hire, train, and develop a team of professionals supporting various divisions across the company; prioritize, lead, and assign work based on team member strengths and roles.
• Responsible for all aspects of team member training, career development, and performance management.
• Implement and cultivate a team environment that focuses on service levels, customer satisfaction, revenue generation, and productivity.
• Ensure team members are equipped with required tools, processes, and procedures to create an effective and efficient organization.
• Establish strong working relationships with team members within the support center and other departments in the organization that support the accomplishment of team goals.

Job Qualifications

• High School Diploma required, bachelor’s degree preferred
• 5+ years tech experience in the event technology or Broadcast industry
• 2+ years of administrative and customer service experience, preferred.
• Strong written and oral communication skills
• Strong Technical Background
• Strong Client relationship skills
• Operational logistics experience
• Works well under pressure
• MS Office experience
• Ability to read technical diagrams preferred

Competencies

• Deliver World Class Service
• Hospitality Ownership
• Do The Right Thing
• Demonstrates Self-Awareness
• Drive Results
• Ensures Accountability
• See The Big Picture
• Decision Quality
• Manages Complexity
• Value People
• Collaborates
• For More Information

Pay Range

Pay Range: $64,506.00 - $83,858.00