Office Worker

About the role

Blacks Valley Ag is growing our team and is currently hiring multiple Full-Time Office Assistants at our Durand, Wisconsin location. We are a family-owned agricultural business that has proudly served Western Wisconsin since 1990. We are looking for dependable, organized, and friendly individuals who enjoy working with people and can keep things moving in a busy office environment. These are permanent, year-round positions and are a great opportunity for candidates looking to build a long-term career with a local company. Our office team is an important part of keeping Blacks Valley Ag running smoothly. Youll work with customers and employees across different areas of our operation while gaining firsthand knowledge of the agricultural industry. Because we are hiring for multiple office positions, we encourage candidates with different levels of office and customer service experience to apply. At Blacks Valley Ag, we value reliability, teamwork, accuracy, customer service, and respect. As a family-owned company, we strive to provide a supportive workplace where employees can learn, contribute, and grow. Our motto, People Helping People, represents how we approach our customers, local farmers, communities, and each other. If you are organized, comfortable with computers, enjoy helping people, and are looking for a stable full-time position, we encourage you to apply.

Responsibilities

• Answer and direct incoming phone calls
• Greet and assist customers
• Provide friendly and professional customer service
• Enter and maintain information in company computer systems
• Process paperwork, orders, invoices, and other business documents
• Assist with data entry and general recordkeeping
• Maintain organized electronic and paper files
• Communicate with customers, drivers, applicators, warehouse staff, and other team members
• Help coordinate customer orders and service requests
• Assist with billing and other basic office functions as assigned
• Prepare, review, and organize documents for accuracy
• Respond to customer questions or direct them to the appropriate team member
• Perform general administrative and clerical duties
• Assist other departments during busy periods
• Take on additional office responsibilities as needed

Requirements

• Dependable, punctual, and organized
• Strong computer skills
• Comfortable learning new computer programs and operating systems
• Good data entry and typing skills
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize responsibilities
• Comfortable working in a fast-paced environment
• Professional and friendly when working with customers and coworkers
• Ability to work independently and as part of a team
• Previous office, administrative, customer service, bookkeeping, or data entry experience is a plus
• Agricultural experience is helpful but not required