OFFICE TECHNICIAN (TYPING)

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

About the Department

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Children's Residential Program to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.

CDSS Guiding Principles

• Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
• Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
• Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
• Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
• Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Responsibilities

Under the direction of the Supervisor I, the Office Technician (Typing) (OT) (T) will produce and/or edit and format drafts and final correspondence in accordance with Departmental guidelines. The OT (T) will also log and track controlled correspondence, maintain various tracking logs, and other assorted controls. Additional duties include:

• Act as a liaison between program management and other entities associated with the controlled correspondence.
• Answer incoming calls, direct calls to appropriate staff, and take messages.
• Assist with workload demands within the office and use good judgment in accurately evaluating situations and taking effective action.
• Work with confidential and sensitive information and maintain confidentiality of information accessed during the course of duties.
• Interact with all office staff and have telephone and personal contact with representatives of other Departmental units, outside agencies, and the general public.

Requirements

• Ability to type at a minimum speed as designated on the Class Specifications (a valid typing certificate confirming this ability must be obtained prior to being hired).
• Must clear a Background Investigation prior to being hired.
• Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
• Must submit a Statement of Qualifications (SOQ) along with the application. The SOQ should be no longer than two pages, single spaced, and in 12-point font, providing a narrative discussion of how your education, training, experience, and skills qualify you for this position.
• If using education to meet minimum qualifications, unofficial transcripts must be included with the application. Official transcripts may be required if selected.
• Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.

Pay

$3,829.00 - $4,794.00 per month

Schedule

Permanent, Full Time

Work Location

Sacramento County, CA (In Office, no telework)

Applicants must complete employment history accurately on the application form (STD 678). Resumes will not substitute for employment history.