Office Technician - Medicaid and Long Term Care - Lincoln

The work we do matters! Hiring Agency Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate $15.338 Job Posting JR2026-00029922 Office Technician - Medicaid and Long Term Care - Lincoln (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-24-2026 Job Description Are you ready to launch your career with a meaningful job that offers real growth opportunities? At DHHS, we’re not just offering a job — we’re investing in your future. Join our team as an Office Technician and take the first step toward a rewarding career in public service. What We Offer 156% state-matched retirement contribution 13 paid holidays Generous vacation and sick leave Tuition reimbursement Public Service Loan Forgiveness (PSLF) eligibility 79% employer-paid health insurance Dental and vision coverage Employer-paid $20,000 life insurance Career growth and development opportunities Schedule: Monday - Friday 8:00am - 5:00pm As an Office Technician in our Medicaid and Long-Term Care division, you'll provide key administrative support that helps Nebraskans receive critical services. Responsibilities Include Enter billing data into systems and verify paper claims for accuracyReview and audit Medicaid provider claims for complianceIdentify and correct billing errors; send notices for overpaymentsHelp providers submit claims and troubleshoot issues with EVVStay updated on Medicaid billing rules and system changesWork with team members to meet deadlines and goalsHandle mail, file documents, and manage claim paperworkReview claims for missing or incomplete informationAnswer calls about claims, payments, and eligibilityUse various computer systems and maintain accurate recordsProtect sensitive information and ensure data accuracyPay close attention to detail and maintain reliable attendance Requirements/Qualifications Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment. Preferred Qualifications 1+ year of customer service experience and/or office/administrative experienceFamiliarity with: Enterprise One, NFOCUS, MMIS, OnBase, Microsoft Excel, and Electronic Visit VerificationBilling and data entry experience a plus Key Skills & Abilities Accurate data entry and proofreadingStrong organizational and communication skillsAbility to thrive in a fast-paced, detail-oriented environmentReliable attendance and a commitment to service Ready to start building your future? Apply today and make a difference in your community while growing your career. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.