Office Technician A

About the role

We are presently seeking an Office Technician A for an opening in Buffalo, NY. The progression from an Office Technician A, B, C will occur over a two-year period with one year spent at each level. The complexity of the duties shall increase in accordance with the department requirements and the training provided.

Responsibilities

• Assemble, maintain and/or transcribe information from various sources
• Prepare and maintain reports, correspondence and records, forms, and orders
• Prepare time and mileage reports
• Make arithmetical computations; maintain statistical information
• Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices
• Communicate with customers or their representatives, outside agencies, and other departments
• Update company records including but not limited to maps and various reports
• Perform administrative support activities associated with the tasks and responsibilities of the department
• Receive and dispatch information and orders in person and by telephone and radio
• Assist employees of higher grade as required

Qualifications

• High School diploma or equivalent
• Ability to handle duties that require independent judgment
• Ability to make arithmetical computations
• Prior experience in providing exceptional customer service while sustaining attention to detail required
• Experience with computer applications including but not limited to: PeopleSoft, SAP and Mainframe systems for work orders, MS Office Suites, Citrix Receiver/ARM FM Viewer
• Prior experience handling administrative responsibilities is required
• Knowledge of utilizing record filing systems for document management
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls
• Experience in monitoring and dispatching emergency work
• Experience in printing and organizing daily reports/maps for distribution
• Ability to create queries, run and maintain various reports
• Prior experience working and communications with outside agencies and various internal and external stakeholders
• The successful candidate must reside in or proximally to Troy, New York
• Must pass pre-employment validated company test(s)
• Satisfactory completion of validated skills testing (keyboarding), as determined by the Company
• Ability to work without a need for current or future visa sponsorship

Benefits

• Medical
• Dental
• Life insurance
• 401(k) plan
• Vacation
• Tuition assistance
• More

Pay

$32.03 per hour