Office Systems Specialist
About the role
Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as an Office Systems Specialist to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign-on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.
Responsibilities
- Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Develop professional customer relationships and maintain a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team to help resolve customer issues
Qualifications
- 3-5 years of experience with servicing/repairing office equipment or machinery
- High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- A+ or N+ Certification and exposure to IT Networks a plus
Benefits
- Hands-on and computer-based training on current and upcoming technology products & services
- Exposure to IT networks and services with career growth opportunities
- Competitive paid mileage
- Company provided laptop and phone
- An inclusive and flexible workplace environment that highly values sharing of new perspectives
- Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs