Office Systems Specialist
About the role
We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!
Responsibilities
- Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Develop professional customer relationships and maintain a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates to the Konica Minolta system for each client account
- Collaborate with the Account Management team to help resolve customer issues
Qualifications
- 0-2 years experience of servicing/repairing office equipment or machinery
- High School Diploma/GED or equivalent experience
- A+ or N+ Certification preferred and exposure to IT Networks a plus
About Konica Minolta
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.
Skills
Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Benefits
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.