Office Support Specialist - Public Works

About the role

To efficiently manage front-office operations by directing inquiries, providing information, and assisting with customer service while adeptly handling computer tasks such as document creation, website updates, and data management. Additionally, support administrative functions including correspondence preparation, inventory management, and financial tracking to ensure smooth operations and assist the Public Works Director as needed.

Responsibilities

• Receive and direct walk-in and telephone requests for information and service to the appropriate resource in a pleasant and tactful manner. Provide research and educational information in response to customer inquiries, including assistance with permitting.
• Perform computer functions including word processing, spreadsheets, databases, desktop publishing, photo editing, and web site updates.
• Prepare correspondence, news releases, newsletters, brochures, and other materials; prepare and assemble paper and electronic mailings in advance of workshops, meetings, or other events.
• Order equipment and supplies; process incoming and outgoing mail; maintain various office records and provide general office support.
• Properly code and submit expenses and income, generate and track invoices, prepare reports, and provide updates to supervisor and staff.
• Become proficient with the content management system for the county’s website program.
• Assist with routine maintenance of the department’s time-keeping system and capital asset inventory.
• Maintain records and invoices for consumables inventory; reconcile inventory records using appropriate computer systems and programs.
• Provide general office operations support for Public Works Director, as assigned.

Qualifications

• Minimum Qualifications: Two years of post-secondary education and two years of work experience in a related field, or an equivalent combination of education and experience.

Skills

• Customer Service
• Computer Literacy (Word Processing, Spreadsheets, Databases)
• Administrative Support
• Inventory Management
• Financial Tracking
• Website Management
• Multi-Line Phone System Operation
• Microsoft Office Products

Benefits

• Medical Insurance Options: Single Coverage, Family Coverage
• Dental Insurance: Single Coverage
• Vision Insurance: Employee Only, Employee + Spouse, Employee + Children, Family
• Holiday Schedule: Approximately 14.5 paid holidays per year
• Vacation: 11 to 23 days per year, depending on tenure
• Sick Time: 12 sick days per year
• Public Employees Retirement Association (PERA) Benefits: Depending on position, falls under General, Police & Fire, or Correctional defined benefit plan
• Life Insurance: $15,000 in basic life insurance coverage, optional additional coverage available
• Dependent Life & Child Life Insurance Packages: Available for employees and spouses
• Short-term Disability Insurance Plan: Available for employees
• Critical Illness, Accident and Hospital Confinement Insurance: Available for employees

Pay

$24.74 - $32.36 Hourly

Schedule

Standard work schedule is Monday - Friday, 8:00 a.m. - 4:30 p.m. Remote work is not an option in this position.

Required Experience

• Valid Driver's License
• Customer Service/Public Relations Experience: None, Less than 2 years, 2-5 years, 5-8 years, More than 8 years
• Experience Managing/Ordering Office Equipment and Supplies: Yes, No
• Experience Coding and Submitting Expenses, Generating and Tracking Invoices: Yes
• Experience Operating Multi-Line Phone System: None, Less than 2 years, 2-4 years, More than 4 years
• Experience Working with Microsoft Office Products: Yes

Contact Information

Employer: Mille Lacs County
Address: 635 2nd St SE, Milaca, Minnesota, 56353
Phone: 320-983-8378
Website: https://www.millelacs.mn.gov