Office Support Specialist

What You'll Do

• Create a Welcoming First Impression
• Greet visitors, clients, and team members with professionalism and warmth.
• Answer and direct incoming phone calls to the appropriate departments and team members.
• Maintain a clean, organized, and inviting reception area.
• Manage visitor check-ins and support office security procedures.
• Aid with scheduling meetings, preparing conference rooms, and coordinating office calendars.
• Handle incoming and outgoing mail, deliveries, and packages.

Support Data Processing & Administrative Operations

• Accurately enter and maintain information in company systems.
• Review records and documents to ensure accuracy and completeness.
• Process routine forms, transactions, and requests in a timely manner.
• Aid with preparing reports, summaries, and other administrative documents as needed.

Keep the Office Running Smoothly

• Monitor office supply inventory and help ensure essential items are always available.
• Help maintain shared spaces, including meeting rooms, break areas, and common spaces.
• Support the planning and coordination of team meetings, company events, and employee celebrations.
• Aid with internal communications and help route requests to the appropriate team members.

Qualifications & Skills

• Strong communication skills with professional phone and customer service etiquette.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Comfortable using office technology such as phones, printers, scanners, and other office equipment.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while also collaborating effectively with a team.
• Professional, approachable, and service-oriented attitude.
• Able to handle confidential information with discretion and integrity.
• Proactive mindset with a willingness to take initiative and support changing business needs.
• Adaptable and able to thrive in a fast-paced environment.