Office Support & QA Specialist

About LighthouseAI

LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.

Working Hours

Monday-Friday 8am - 4:30pm

Essential Duties and Responsibilities

• Document Management
• Document management and record-keeping
• Shredding confidential and outdated documents
• Filing and retrieving documents as needed
• Processing incoming mail for project managers
• Converting files to different formats (Adobe PDF, etc.)
• Maintaining and updating the client database (Lighthouse – Document Repository)
• Mailroom and Office Support
• Serving as a backup for the mailroom
• Preparing and coordinating mail drops and deliveries
• Receiving and distributing incoming packages and correspondence
• Aiding with conference-related shipments and other special projects
• General Office Tasks
• Performing light housekeeping duties
• Lifting and moving items up to 40 lbs
• Supporting various administrative functions
• Administrative Duties
• Taking on additional responsibilities and tasks as needed
• Supporting front office and office manager duties
• Demonstrating flexibility and a proactive approach to meeting dynamic organizational goals
• QA Specialist (future add on responsibility)
• Assisting QA Manager with quality reviews of documentation
• Assisting QA Manager with maintaining Legal Inc. documents and processes

Qualifications

• 1–3 years of office administration or document management experience
• Previous experience in a law firm preferred but not required
• Proficiency with Microsoft Office Suite, Adobe PDF, and document management systems/databases
• Strong organizational skills with attention to detail and accuracy
• Effective written and verbal communication skills; ability to handle confidential information professionally
• Flexible, proactive, and able to manage multiple priorities in a fast-paced environment
• Ability to lift up to 40 lbs and perform light housekeeping/office support tasks

Compensation

$24/hour

Benefits

• Health, Dental, Vision Insurance
• STD, LTD, Life Insurance
• 401(k)
• 10 Paid Holidays
• 3 weeks PTO annually

Professional Services

Penn Valley, PA