Office Support Person V - Detective Bureau

About the role

This employee is responsible for various clerical and administrative tasks to support the organizational needs of the Montgomery County Detective Bureau and its professional staff to ensure efficient operation of the office. Specific job duties will vary based on the Bureau’s current assignment(s). Generally, responsibilities include, but are not limited to: answering phones, typing, drafting documents and correspondence, maintaining appointment calendars, maintaining internal office records, processing paperwork, and other tasks as assigned by the Chief Clerk, Deputy Chief or Chief of Detectives. Office Support Staff will regularly interact with other employees of the District Attorney’s Office, other county agencies and members of the public. They are expected to be cordial and professional at all times.

Responsibilities

• Provide administrative support to ensure efficient operation of the Office.
• Answer phone calls, answer basic questions, and either direct the calls as appropriate or take messages.
• Maintain calendar, coordinate and schedule meetings.
• Perform miscellaneous clerical tasks such as: typing, filing, copying, scanning documents, etc.
• Assist detectives with preparing criminal files for court.
• Assist with records management, storage and destruction.
• Maintain documents in Power DMS.
• Responsible for archiving MCDB files.
• Responsible for daily access at MCDB.
• Maintain Training logs for MCDB.
• Admin fleet management.
• PA TACS paperwork login.
• Open and distribute mail.
• Receive and distribute all packages.
• Other tasks as needed to support the administrative needs of the Office and professional staff.

Requirements

• Typing/word processing skills.
• Telephone manners.
• Communication skills, both verbal and written.
• Grammar & spelling skills.
• Schedule flexibility.
• Knowledge of office policy/procedure.
• Knowledge of office mission/structure.
• Knowledge of criminal procedure rules.
• Knowledge of office organization and mission.
• Must be able to work under pressure and maintain composure under stressful situations.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear.
• The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.
• The noise level in the work environment is usually moderate.