Office Support Clerk/Controller (DOH/SATC #26870)
About the role
This position provides receptionist services in a NMDOH residential facility, serving as the first point of contact for incoming calls and visitors. The role involves administrative and resident-related activities, including answering telephones, directing inquiries, and assisting staff and visitors.
Responsibilities
- Answer telephones and direct inquiries
- Assist staff and visitors
- Perform typing, data entry, and filing tasks
- Distribute mail
- Complete administrative and resident-related activities as assigned
Customers
This role supports a secure facility serving adolescent males aged 13-17 with a history of violence and aggression.
Ideal Candidate
Experience in office administration, including strong communication skills (telephone and in-person), computer proficiency, customer service, multitasking in a fast-paced environment, organizing and maintaining files, and mail distribution.
Requirements
- No prior experience or training required
- Must possess and maintain a valid Driver’s License
- Pre-employment background investigation is required and is conditional pending results
Working Conditions
- Work is performed in an adolescent treatment center with exposure to mentally and/or behaviorally challenged residents who may exhibit unpredictable behaviors
- Office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage
- Some sitting, standing, bending, and reaching may be required
- Direct client interaction and occasional travel may be required
Pay
$17.00 - $25.49 hourly ($35,350 - $53,024 annually). This position is classified as Pay Band C2.
This posting is for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.