Office Supervisor - University Thoracic Surgeons

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From description: It includes description of role, responsibilities, requirements, skills, benefits. No explicit pay or schedule beyond "Hours of operations 8:00-4:30 PM". That's schedule info. So we can include Schedule section with that. Pay not mentioned, so omit. We also have location info (Knoxville, TN) maybe part of About the role. We need to not repeat job title as heading. Use headings for sections. We need to use

• for any list of duties/requirements/benefits. So responsibilities list, requirements list, skills list, benefits list. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate. We need to parse the description and extract sections. Let's extract: About the role: "University Physicians’ Association is seeking qualified applicants for a full-time Office Supervisor for University Thoracic Surgeons, located in Knoxville, TN. This position will have the opportunity to lead the continued growth of a thriving Thoracic Surgery practice inside the Cancer Institute at the University of Tennessee Medical Center. Knoxville is ideally located in beautiful East Tennessee in the foothills of the Great Smoky Mountains." That's prose. Responsibilities: The block after "Responsibilities include organizing and maintaining overall business office functions, such as scheduling, staffing, front office registration, back-office operations, order tracking, payroll, quality control, and verification of insurance." Then there is a long list of responsibilities under "Job Knowledge", "Leadership Reasonability’s", "System Support Responsibilities", "Account Responsibilities". Those are all responsibilities. We need to list them as bullet points. We need to preserve all substantive info; we can break into bullet points each sentence or phrase. We need to avoid duplication. Let's extract bullet points: From "Job Knowledge": - Responds to administrative and technical questions demonstrating a level of expertise. - Demonstrates ability to resolve complex issues. - Considered an expert in a particular subject matter and shares that knowledge with others in the health system. - Seeks to educate and improve self or others to raise performance levels and/or quality of care. - Recognizes and utilizes special skills of employees. - Supports and contributes to ongoing performance improvement activities. - Seeks out information and applies knowledge to specific actions in his/her own work area and in cross function areas. - Remains current in the latest technologies, products, or trends in the field. From "Leadership Reasonability’s": - Ensures appropriate staffing levels by monitoring and controlling established staffing patterns. - Supervises office staff in professional manner, following department policies and procedures. - Address inappropriate employee behavior in confidential and professional manner and plans corrective actions with follow up. - Documents employee behaviors in writing, both positive and negative. - Assists with performance evaluations and recommends performance increases, departmental hires, promotions, and disciplinary actions. - Serves as liaison for scheduling conflicts. - Manages employee communications and training through established meeting schedules and huddles as needed. - Monitors error reports and provides ongoing feedback to employees regarding performance. - Demonstrates cooperative attitude in willingness and ability to work with others. - Demonstrates effectiveness in selecting employees, developing staff, and preparing employees for career advancement. - Inspires employees by providing guidance and is a role model in maximizing one's own or others' performance to consistently deliver a high level of performance. - Develops a culture that recognizes, rewards, and appreciates employees for achieving organizational goals and demonstrating UPA values. - Acts as a role model and inspires others to respect one another by helping them to clearly understand how their behavior impacts others. - Provides division, department or unit with the strategic and operational direction and support needed to be successful. - Looks for external events, which may have an impact on the organization, alerts management, and makes suggestions to plan for and act in anticipation of these events. - Embraces, supports, and implements change initiatives. From "System Support Responsibilities": - Assists Practice Director in tracking department costs/expenses to ensure adherence to budgetary targets. - Prepares statistical information and reports for management. - Benchmarks performance metrics against internal and external sources. - Handles special projects as assigned, creates spreadsheets, charts, and creates correspondence, records, and notes. - Communicates all pertinent issues to Practice Administrator in accurate and timely manner. From "Account Responsibilities": - Communicates and applies policies and principles to solve everyday problems and deal with a variety of situations independently. - Directs and coordinates daily data entry and daily audits to ensure accurate reporting of statistical data. - Serves as onsite resource for technology trouble shooting with business office equipment. - Directly supervises all office functions, to include scheduling and order management. - Acts as on-site human resources representative, maintaining employee files and ensuring compliance with TOSHA, TJC and other licensure/regulatory requirements. - Maintains medical records, ensures standards and security per UPA policy. - Processes payroll in a timely and correct manner. - Handles highly confidential information as well as handling a variety of matters involving contact with staff, physicians, and director. Also earlier: "Responsibilities include organizing and maintaining overall business office functions, such as scheduling, staffing, front office registration, back-office operations, order tracking, payroll, quality control, and verification of insurance." Could be a bullet. We'll include that as bullet. Now Requirements: "General Requirements Will acquire the skills and understanding to perform at an acceptable level as a University Thoracic Surgeons Office Supervisor within 4-6 months. One to two years of experience in a supervisor role Have high school diploma, bachelor’s degree, or equivalent" We need bullet list: maybe each sentence. - Acquire the skills and understanding to perform at an acceptable level as a University Thoracic Surgeons Office Supervisor within 4-6 months. - One to two years of experience in a supervisor role. - High school diploma, bachelor’s degree, or equivalent. Skills And Abilities: list bullet points. - Knowledge of and ability to apply standard precautions and procedures. - Knowledge of medical terminology, anatomy and physiology, clinical medicine, and other medical specialties. - Knowledge of regulatory agency (JACHO, OSHA, CDC) guidelines/requirements. - Knowledge of pharmacological actions and interactions. - Ability to operate standard equipment. - Knowledge/demonstration of counseling techniques. Professionalism Interpersonal & Communication Skills: bullet list. - Creates & sustains therapeutic & ethical relationships with patients & health care team recognizing aspects of culture, age, gender & disability. - Exhibits nonverbal, listing, explanatory, questions, & writing skills. - Provides appropriate & concise written & verbal communication to allow for continuity of care. - Maintains patient satisfaction & responds promptly to patient care needs. - Follows ethical principles regarding withholding clinical care, patient confidentiality, informed consent & unanticipated adverse outcomes. - Demonstrates accountability, commitment, sensitivity, & responsiveness to patients, staff, and general business practices. Benefits: "Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k Plan with immediate vesting and company match, Life Insurance, and more!" We can bullet each. Schedule: "Job Type: Full-Time - Hours of operations 8:00-4:30 PM" We can bullet: Full-Time, Hours of operation 8:00 AM – 4:30 PM. Pay: not present, omit. Now produce HTML fragment with sections in order: About the role (maybe as

  ), Responsibilities (

  ), Requirements (
  ), Skills (
  ), Professionalism (
  ), Benefits (
  ), Schedule (
  or

  ). Use

  headings. We need to ensure we don't include empty sections. Let's craft. Note: Use proper HTML escaping for ampersand? Not needed. We'll output:

  About the role

  University Physicians’ Association is seeking qualified applicants for a full-time Office Supervisor for University Thoracic Surgeons, located in Knoxville, TN. This position will have the opportunity to lead the continued growth of a thriving Thoracic Surgery practice inside the Cancer Institute at the University of Tennessee Medical Center. Knoxville is ideally located in beautiful East Tennessee in the foothills of the Great Smoky Mountains.

  Responsibilities

  • Organizing and maintaining overall business office functions, such as scheduling, staffing, front office registration, back-office operations, order tracking, payroll, quality control, and verification of insurance.
  • Responds to administrative and technical questions demonstrating a level of expertise.
  • Demonstrates ability to resolve complex issues.
  • Considered an expert in a particular subject matter and shares that knowledge with others in the health system.
  • Seeks to educate and improve self or others to raise performance levels and/or quality of care.
  • Recognizes and utilizes special skills of employees.
  • Supports and contributes to ongoing performance improvement activities.
  • Seeks out information and applies knowledge to specific actions in his/her own work area and in cross function areas.
  • Remains current in the latest technologies, products, or trends in the field.
  • Ensures appropriate staffing levels by monitoring and controlling established staffing patterns.
  • Supervises office staff in professional manner, following department policies and procedures.
  • Addresses inappropriate employee behavior in confidential and professional manner and plans corrective actions with follow up.
  • Documents employee behaviors in writing, both positive and negative.
  • Assists with performance evaluations and recommends performance increases, departmental hires, promotions, and disciplinary actions.
  • Serves as liaison for scheduling conflicts.
  • Manages employee communications and training through established meeting schedules and huddles as needed.
  • Monitors error reports and provides ongoing feedback to employees regarding performance.
  • Demonstrates cooperative attitude in willingness and ability to work with others.
  • Demonstrates effectiveness in selecting employees, developing staff, and preparing employees for career advancement.
  • Inspires employees by providing guidance and is a role model in maximizing one's own or others' performance to consistently deliver a high level of performance.
  • Develops a culture that recognizes, rewards, and appreciates employees for achieving organizational goals and demonstrating UPA values.
  • Acts as a role model and inspires others to respect one another by helping them to clearly understand how their behavior impacts others.
  • Provides division, department or unit with the strategic and operational direction and support needed to be successful.
  • Looks for external events, which may have an impact on the organization, alerts management, and makes suggestions to plan for and act in anticipation of these events.
  • Embraces, supports, and implements change initiatives.
  • Assists Practice Director in tracking department costs/expenses to ensure adherence to budgetary targets.
  • Prepares statistical information and reports for management.
  • Benchmarks performance metrics against internal and external sources.
  • Handles special projects as assigned, creates spreadsheets, charts, and creates correspondence, records, and notes.
  • Communicates all pertinent issues to Practice Administrator in accurate and timely manner.
  • Communicates and applies policies and principles to solve everyday problems and deal with a variety of situations independently.
  • Directs and coordinates daily data entry and daily audits to ensure accurate reporting of statistical data.
  • Serves as onsite resource for technology trouble shooting with business office equipment.
  • Directly supervises all office functions, to include scheduling and order management.
  • Acts as on-site human resources representative, maintaining employee files and ensuring compliance with TOSHA, TJC and other licensure/regulatory requirements.
  • Maintains medical records