Office Supervisor TRI Ortho Williamsville

Facility: Trinity Ortho Williamsville Shift: Shift 1 Status: Full Time FTE: 1.066667 Bargaining Unit: Trinity Medical Exempt from Overtime: Exempt: Yes Work Schedule: Days Hours: 7-4 Summary: The Office Supervisor is responsible for the daily operational management of assigned site. Responsibilities include the supervision, coordination and support of the clinic staff. Responsible for coordination and facilitation of the administrative personnel, clerical, housekeeping, and maintenance as related to direct patient care. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains confidentiality of all information. Responsibilities: EDUCATION High School required Associate's degree or equivalent from two-year college or technical school preferred Experience One (1) to three (3) Years medical office experience requiredExperience in CPT & ICD-10 Coding knowledge and medical terminology requiredManagement/supervisory experience in healthcare field preferredElectronic Health Record experience requiredPrior experience with computerized scheduling applications a plus KNOWLEDGE, SKILL AND ABILITY Strong knowledge of Medical Billing & Third party payer requirementsComputer proficiency in Microsoft Office Ability to adapt to various software applications as necessaryPrior experience with computerized scheduling applications a plusStrong Verbal & Written Communication skillsStrong knowledge of medical office terminology, technology and operationsGeneral knowledge of HIPAA Privacy and Security rulesThorough knowledge of Human Resource Policies and RegulationsAbility to establish and maintain an effective working relationship with all related partiesAbility to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite officesCan adapt to changing circumstancesAbility to communicate effectively both verbally and in writing with all related partiesStrong telephone communication skillsDemonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite Ability to navigate and retrieve data from an electronic Health Information Management system Ability to utilize the Internet to send email and conduct basic research Basic keyboarding skills with a minimum typing proficiency of 30 wpmPossesses strong organizational and time management skillsProject Management skills Leadership capabilities WORKING CONDITIONS: Work is performed in an office environment with normal light, heat and airThe noise level in the work environment is usually moderateExposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness)May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)Subject to: many interruptionsOccasional exposure to unpleasant patient or elementsContact with patients under wide variety of circumstancesOccasionally subjected to irregular hoursHandles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)Increased pressure due to multiple calls and inquiries