OFFICE SUPERVISOR

Pawnee Mental Health is proud of the high-quality services we offer and the positive outcomes our clients achieve. Our employees are the heart of our organization, and each person contributes to our mission. We’re looking for motivated, passionate individuals who want to use their skills to support others. We believe people facing mental health or substance use challenges deserve the chance to live meaningful, productive lives.

Benefits

• HRSA Health Workforce Loan Repayment Program for Health Careers
• Continuing Education: up to 5 days of additional paid leave and a fund of up to $1,000 annually
• Medical & Vision Insurance through BCBS or Aetna
• Dental Insurance: 100% covered by Pawnee for employees
• Kansas Public Employee Retirement System (KPERS): lifetime pension program
• Life Insurance: coverage up to 150% of your annual income and long-term disability insurance at no cost
• 8 paid holidays per year
• Generous PTO: 8 hours per month (12 days per year), increasing to 24 days per year after first anniversary
• Paid Medical Leave: 40-hour bank
• Employee Assistance Program (EAP)
• Supplemental Benefits: additional life insurance, ambulance transportation, short-term disability, critical illness, hospital indemnity, and more

Responsibilities

• Act as a role model for all staff in providing friendly, hospitable, and compassionate customer service to all visitors of the agency
• Hire, supervise, and evaluate qualified staff and ensure they are trained to carry out their responsibilities; document concerns, provide feedback, and take personnel action as necessary
• Oversee office procedures to ensure compliance with agency policy and efficiency; evaluate and recommend improvements
• Ensure universal precautions are utilized when cleaning or addressing bodily fluids and accidents; monitor inventory of related supplies
• Monitor local inventory of basic office supplies and equipment; request replenishment as necessary
• Communicate relevant policies and procedures to support staff and monitor compliance
• Manage or delegate distribution and collection of keys for assigned office(s) as Key Administrator
• Report software, hardware, and office equipment malfunctions to IT staff or vendors and facilitate repair
• Maintain electronic health record (EHR) auto-dial system, ensuring clients have the option to opt out
• Evaluate and approve invoices for services rendered
• Accept and process client complaints in the absence of the Quality Manager and Chief Operating Officer
• Maintain a secure and safe environment for staff and clients; present concerns to supervisor and/or safety committee
• Ensure buildings and grounds are kept organized, clean, and professional; refer maintenance needs to Facilities Manager
• Serve on committees and work groups as requested
• Coordinate efficient and practical use of office space to ensure program continuity
• Maintain and advance knowledge and skills through training and review of pertinent materials
• Adhere to PMHS policies, procedures, and ethical codes; comply with Pawnee Code of Conduct
• Provide administrative support to Chief Operating Officer as assigned
• Perform other reasonably related duties as assigned by supervisor or management
• Same-day travel to satellite offices may be required

Requirements

• High School diploma or equivalent
• 3 years of clerical experience, preferably in a medical office
• Post-secondary education in office administration may substitute for 2 years of experience
• Strong knowledge of Microsoft Word and Excel
• Strong oral and written communication skills in English

Preferred Qualifications

• Supervisory experience in a customer service environment
• Customer service training or experience
• Mechanical aptitude for office equipment operation and basic building/grounds upkeep
• Multi-lingual skills

All employees will be required to submit to and pass a background check and drug screening.

Pay

$57,000 annually