Office Specialist (Open and Promotional)

About the role

This job classification is the senior, most experienced level in the general office support series. It is not an entry level position. Office Specialists provide complex, technical or specialized clerical services in departments Countywide.

Responsibilities

• Perform difficult, complex technical and/or specialized office support work, which may require the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the department to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations.
• Provide information to the public or to County staff that requires the use of judgment and the interpretation of policies, rules or procedures.
• Organize, maintain and purge various departmental files.
• Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal.
• Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Oversee and personally perform a variety of office administrative details such as preparing purchase requisitions, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date; may arrange meetings by notifying participants, reserving rooms, making lodging and/or meal arrangements, etc.
• Act as receptionist and receive and screen visitors and telephone calls and direct the caller to the proper person or personally handles the call.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Provide off hours support as required.
• Perform related duties as assigned.

Qualifications

• Knowledge of: Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or personal computing equipment.
• Policies and procedures related to the department to which assigned.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.
• Skills/Ability: To perform technical, specialized, complex or difficult office support work.
• To organize, prioritize and coordinate work activities.
• To read, interpret and apply rules, policies and procedures.
• To organize, research and maintain office files.
• To establish and maintain effective working relationships with those contacted in the course of the work.
• To compose routine correspondence from brief instructions.
• To make arithmetic calculations with speed and accuracy.
• To use initiative and sound independent judgment within established guidelines.
• To operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Benefits

The County of San Mateo offers a comprehensive and competitive benefits package to eligible employees. This includes health and wellness programs, professional development opportunities, and retirement benefits. Additional information can be found on the Benefits-at-a-Glance page.

Pay

The pay range for this position is [Insert actual pay range here]. The exact salary will depend on the candidate’s qualifications and experience.

Schedule

The schedule for this position is [Insert actual schedule here]. The exact schedule will depend on the candidate’s qualifications and experience.

How to Apply

Qualified applicants will be notified via email, which will include the link to take the computer-based Written Exam. Please make sure to read your notices carefully.

Equal Opportunity Employer

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.