Office Specialist Health Information Technician

About the role

The work we do matters! Join the team at Lincoln Regional Center as an Office Specialist in our Health Information Management (HIM) Department and make a meaningful impact every day. This is more than an office role — it’s an opportunity to build a stable, rewarding career in public service while supporting the integrity, coordination, and security of vital medical information and admissions processes.

Responsibilities

• Handle general office duties including answering phones, managing emails, and greeting visitors.
• Maintain and update files, records, and databases while ensuring confidentiality and compliance with HIPAA and organizational policies.
• Complete Requests for Information.
• Aid in preparing reports, presentations, and correspondence.
• Scan, retrieve, and import documents within electronic medical record systems.
• Complete audits.
• Serve as a liaison between departments to support coordinated communication and completion of documentation.
• Provide data entry, transcribing, and specialized assistance as needed.
• Follow departmental procedures and maintain a high level of confidentiality at all times.

Requirements / Qualifications

• Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
• Preferred Qualifications: Experience in a medical or healthcare setting, including familiarity with electronic medical records (EMR), medical documentation, and health information workflows. Strong data entry skills with the ability to handle confidential or sensitive information accurately. Proficient in Microsoft Word, Excel, and Outlook, and highly detail-oriented with the ability to multitask in a fast-paced healthcare environment.
• Other: This position requires proficiency in English, including the ability to read, write, speak, and comprehend effectively. Some positions may require: specialized training; specific data entry or word-processing speeds; a valid driver’s license or independent authorized transportation; and/or criminal history and agency-specific background checks.

Skills

• Organization and time management.
• Communication and active listening.
• Critical thinking and problem-solving.
• Accurate data entry and documentation review.
• Maintain strict confidentiality.
• Interpret and apply procedures and regulations.
• Track documentation and meet deadlines.
• Coordinate across departments.
• Recommend solutions and improve workflow efficiency.