Office Services Lead

Key Responsibilities

• Lead, coach, and support a team to ensure consistent service delivery and operational success
• Set expectations, provide feedback, and support performance management and development
• Promote accountability, teamwork, and continuous improvement
• Support a high level of client and guest experience across the office
• Oversee conference room readiness, meeting support, and catering coordination
• Address and resolve service-related issues in a timely and professional manner
• Manage daily office services operations including mail, print, supplies, and facilities coordination
• Maintain and improve processes to ensure efficiency and consistency
• Monitor service levels and implement improvements as needed
• Coincide with vendors to support services including catering, facilities, and equipment
• Build strong relationships with internal teams to support business needs
• Track expenses and support cost-effective operations
• Ensure adherence to company policies, safety guidelines, and security protocols
• Conduct regular checks of service areas to maintain a professional environment
• Support compliance with operational standards and procedures

Qualifications

• 5+ years of experience in office services, hospitality, or workplace operations
• 2+ years of leadership or supervisory experience
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office and workplace tools

Core Competencies

• Leadership and accountability
• Client service focus
• Operational efficiency
• Problem-solving and decision-making
• Organization and attention to detail

Benefits

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Pay

Pay rate - 27/hr to 30/hr

Schedule

(Details about the schedule are not specified in the job posting)