Office Services & Facilities Support Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Come join Opensity Solutions as a Service/Facilities Specialist in one of our prestigious law firm client's Palo Alto office. A Service Specialist is part of a team that provides various administrative support to our clients which includes copy, print, mail, hospitality, facilities, and receptionist services.

Responsibilities

• Facilities Services: Furniture moves, conference room setups, hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns.
• Hospitality Services: Coordination and upkeep of client conference rooms, common areas, and kitchens. Inspect and ensure all rooms are clean, stocked with supplies, and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
• Mail Services: Metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services: Accurately producing copy, print, and scan projects per written instructions.
• Reception: Answering incoming telephone calls, routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner.
• Floor Coordination: Upkeep of copy rooms, stocking of general supplies, delivery of paper, and basic daily maintenance.
• Records Management:
  • Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database.
  • Prepare inactive files for offsite storage or digitization, performing file culling activities as requested.
  • Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment.

Requirements

• High School Diploma or GED.
• Minimum of 1 year work experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Schedule

Monday-Friday, 8:00 AM - 5:00 PM (Flexibility needed for occasional overtime).

Pay

The compensation range for this role is up to $24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)