Office Services Coordinator/Receptionist

About the role

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Responsibilities

• Resolve Office Service related requests (e.g., hot/cold requests, Konica Copy/Print – Multi Function Device service repairs, Aramark service repairs).
• Organize and manage general office supplies and pantry inventories (e.g., WB Mason ordering of general office supplies, Aramark pantry supplies).
• Update Serraview to provide monthly seating assignment updates, coordinate office moves, and furniture modifications as needed or as directed by Facilities Management; assist supervisor/manager/director with local space planning as required.
• Handle security access modifications and maintain the security access database (add new hires, remove terminations, and provide access reports when required).
• Coordinate local Fire Life Safety efforts for the office (including CPR/AED training, First Responder Training, and monthly AED inspections).
• Liaise with facility vendors and the local Property Management office as needed.
• Process daily USPS mail (outbound/inbound) and perform general administrative activities (e.g., express mail services, filing).
• Address staff (facility-related) concerns and vendor inquiries by directing them or providing information to the appropriate parties; escalate to management when necessary.
• Reserve and coordinate conference room schedules as needed (e.g., Town Hall meetings, special events).
• Complete I-9 forms in Workday in a timely manner for all new hires (within 24-48 hours). Location-specific (excludes Atlanta, LA, NY).
• Contribute to special projects as needed (e.g., Records Management Week, branding initiatives, pantry equipment upgrades, business continuity, operations SOP documentation, after-hours work, additional duties as assigned).
• Explore professional development opportunities (e.g., training classes, certification programs) to expand your knowledge as it relates to facilities/operations and office services.