Office Services Coordinator

Job Responsibilities

• Scan daily mail and documents for all departments, indexing them to the correct team members.
• Scan Property & Casualty mail into EPIC daily; maintain working knowledge of the EPIC system.
• Sort and route incoming mail to departments twice daily.
• Post outgoing mail and complete FedEx labels for all outgoing shipments.
• Send documents to corporate accounting and deposit checks for commissions and premiums across multiple departments.
• Answer and forward main line calls; operate the switchboard with extended coverage during vacations.
• Aid with annual department mailing needs.
• Provide backup support to the Copy Center, including completing rush print jobs as needed.
• Serve as backup for the front desk.
• Clean and stock the lounge at the end of each day.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent preferred
• At least 2 years of experience in administrative, office support or customer service role preferred
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
• Proficiency with Microsoft Office Suite and basic design tools (e.g., Canva)
• Familiarity with social media platforms for business use
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment