Office Services Coordinator

About the role

Akerman is seeking a highly motivated and customer-focused Office Services Coordinator for its Wilmington, Delaware office. This position is responsible for providing comprehensive office services support while ensuring exceptional service to attorneys, clients, and business professionals in a fast-paced legal environment. The ideal candidate will be a self-starter who demonstrates initiative, professionalism, and a strong service mindset. The successful candidate will actively assess information, adjust priorities in response to changing business needs, and consistently provide exceptional support to internal and external clients.

This is a full-time, in-office position requiring 40 hours per week, Monday through Friday from 8:30 am to 5:30 pm, with a one-hour lunch break.

Responsibilities

• Process, copy, print, scan, and distribute documents accurately and in the required format.
• Create, organize, and assemble binders and presentation materials for depositions, arbitrations, trials, client meetings, and other firm initiatives.
• Process daily incoming and outgoing mail according to department-specific procedures and requirements.
• Operate and maintain the office postage meter, including monitoring and replenishing postage funds.
• Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests.
• Maintain inventories of office, shipping, and departmental supplies and amenities; place orders as needed.
• Order client catering, set up and break down conference rooms and meeting spaces.
• Coordinate with building management and outside service vendors regarding office maintenance and facilities-related requests.
• Maintain and organize storage rooms, supply areas, kitchen areas, and common spaces on two floors.
• Assist the Office Administrator with office moves, furniture relocations, and workspace reconfigurations.
• Provide backup receptionist coverage, greet visitors, assist visiting attorneys and guests, and help with front desk operations.
• Assist with special projects and perform other duties as assigned by the Office Administrator.

Requirements

• High school diploma or equivalent required.
• Minimum of five (5) years of office services, facilities, administrative support, or related experience, preferably in a law firm or professional services environment.
• Demonstrated proficiency with Microsoft Outlook and other Microsoft Office applications.
• Strong experience with document production, mail operations, courier services, and general office support functions.
• Ability to comfortably lift and move materials weighing up to 50 pounds.
• Valid driver’s license and reliable transportation for regular local office runs (e.g., Courthouse, FedEx, Post Office).

Qualifications

• Exceptional attention to detail and commitment to delivering accurate, high-quality work product.
• Ability to follow written and verbal instructions with a high degree of accuracy.
• Strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal, communication, and customer service skills.
• Ability to establish and maintain effective working relationships with attorneys, business professionals, vendors, and visitors.
• Reliable, flexible, and adaptable in responding to changing priorities and business needs.

Benefits

We offer an excellent compensation and benefits package.

Schedule

Full-time, in-office position requiring 40 hours per week, Monday through Friday from 8:30 am to 5:30 pm, with a one-hour lunch break.