Office Coordinator

About the role

Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response. With a vertically integrated approach, Northwood designs, builds, and rapidly deploys scalable systems that power the next generation of space missions. If you like solving complex challenges and seeing your work deployed around the world with real impact, Northwood is the place to do it.

Responsibilities

• Own front door operations and guest management including greeting visitors (candidates, vendors, employees, etc.) in a professional and welcoming manner, coordinating guest check-in processes, visitor badges, meeting room readiness, and general office access logistics ensuring a high-quality experience from arrival through departure
• Support day-to-day office operations across Northwood’s expanded footprint, ensuring spaces are organized, stocked, functional, and ready for employee use and managing office coordination tasks such as supplies, snacks, conference room readiness, mail and packages, vendor coordination, and general workspace upkeep
• Partner closely with Facilities, People Operations, Recruiting, and internal teams to support office needs, onsite interviews, employee events, and visitor logistics
• Help identify and resolve office issues quickly, escalating facilities-related needs to the Facilities Manager as appropriate and support employee experience by maintaining a polished, welcoming, and efficient office environment
• Continuously identify opportunities to improve office coordination processes, guest experience, and day-to-day workplace efficiency

Qualifications

• Basic Qualifications: Bachelor's degree or equivalent practical experience
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-moving environment
• Strong communication and interpersonal skills, with a focus on delivering an excellent guest and employee experience
• Proactive, resourceful, and highly responsive, with a strong sense of ownership
• Able to maintain discretion and professionalism when handling confidential or sensitive information

Preferred Qualifications

• Prior experience in office coordination, workplace operations, front desk operations, hospitality, recruiting coordination, or a similar in-person support role
• Experience supporting a fast-paced, high-growth, startup, aerospace, hardware, manufacturing, or technical environment
• Strong customer service or hospitality mindset, with experience creating a polished and welcoming experience for guests, candidates, employees, and vendors
• Familiarity with visitor management, office access systems, mail and package coordination, vendor coordination, or workplace tools

Additional Requirements

• This position requires successfully obtaining and maintaining a Top Secret Security Clearance as a condition of employment. While the clearance may not be immediately necessary upon hire, we encourage you to initiate the application process promptly upon accepting this offer. Your ability to secure the necessary clearance is essential for fulfilling key responsibilities of the role.
• Should you be unable to obtain it, Northwood Space reserves the right to modify or terminate your employment to align with optional needs.
• Must be willing to work extended hours and weekends as needed
• This role requires being on-site 5 days per week

Compensation

Compensation at Northwood Space is based on role, level, location, and alignment with market data. Individual base pay is determined on a case-by-case basis and may vary depending on job-related skills, education, experience, and technical expertise. Base salary is just one part of your total rewards package at Northwood. In addition to base rate, Northwood Space offers long-term incentives such as company stock options and discretionary performance bonuses. Benefits include equity, comprehensive medical, vision, and dental coverage, flexible spending accounts, 15 days of PTO per year, 10 or more paid holidays per year, 5 sick days per year, retirement savings plans, and opportunities for professional development.