Office Services Associate

Role Overview

In this role, you'll support multiple office service functions including reprographics, reception, hospitality, facilities support, mail services, and audio/visual coordination. This is a hands-on position within a fast-paced corporate environment where exceptional customer service, professionalism, and attention to detail are essential.

Responsibilities

• Scan, print, copy, bind, and distribute sensitive business documents
• Operate high-volume reprographics equipment while maintaining quality and accuracy
• Cook conference room setups, meeting support, catering, and room resets
• Assist with audio/visual equipment setup and troubleshooting
• Provide front desk reception and client support in person, over the phone, and via email
• Maintain service request tracking systems and ensure timely completion of requests
• Prioritize daily workflow and communicate operational challenges when necessary
• Troubleshoot basic copier, printer, and scanner issues
• Conduct quality assurance checks on completed work
• Replenish paper, toner, and production supplies
• Support additional office services functions as business needs require

Required Qualifications

• High school diploma or equivalent
• Minimum 1 year of office services, administrative support, or related experience
• Experience in a legal, banking, or large corporate environment preferred
• Strong customer service and relationship-building skills
• Experience with mail, phone, email, scanning, printing, and reprographics equipment
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities
• Ability to handle confidential and sensitive information
• Comfortable working in a fast-paced environment
• Ability to stand and walk for the majority of the workday
• Ability to lift and transport materials up to 50 pounds as needed

Key Qualifications

• Experience supporting reception, hospitality, or conference room services
• Strong attention to detail and commitment to quality
• Positive, self-motivated, and customer-focused attitude
• Ability to work collaboratively with cross-functional teams
• Strong time management and multitasking skills
• Ability to recognize when issues require escalation to leadership