Office Services Associate

About the role

We are seeking a detail-oriented, customer service professional to join our dynamic team. The ideal candidate will have a passion for delivering high-quality office services in a fast-paced, client-facing environment.

Responsibilities

• Send and receive mail and packages with a high level of accuracy and quality control
• Stock the supply areas around the office
• Stock the pantries and snack areas around the office
• Absorb and assist with setting up conference rooms for events
• Review, prioritize, and manage multiple assignments throughout the day to ensure office needs are met
• Optimize workflows to ensure timely delivery and efficient use of resources
• Maintain clear communication throughout the process to ensure expectations are met
• Conduct thorough quality checks to ensure accuracy for internal and outgoing deliveries
• Maintain organized tracking of accountable that are inbound and outbound
• Assist with tracking volume, usage, and operational data
• Support reporting and trend analysis to identify opportunities for efficiency and improvement
• Maintain accurate logs of accountable, activities and system updates

Requirements

• Great customer service
• Some experience in office services preferred
• Strong attention to detail and commitment to producing high-quality work
• Comfortable working with mail technology and learning new systems
• Ability to manage multiple requests in a deadline-driven environment
• Strong organizational and time management skills
• Clear communication and a service-oriented mindset
• Ability to work independently while also collaborating with a team

Qualifications

• Customer first attitude
• Accuracy and attention to detail
• Ability to prioritize and manage high-volume workloads
• Problem-solving and troubleshooting skills
• Adaptability in a fast-paced environment
• Commitment to delivering consistent, high-quality results

Skills

• Customer service
• Office services
• Mail technology
• Workflow management
• Client support
• Quality control
• Reporting and trend analysis
• Operational support

Benefits

Opensity Solutions offers a competitive pay rate of $24.50 – $26.00 per hour, Monday – Friday, 9:30 AM – 6:30 PM (flexible).

Pay

$24.50 – $26.00 per hour

Schedule

Monday – Friday, 9:30 AM – 6:30 PM (flexible)

Company Information

Opensity Solutions is an Equal Opportunity Employer committed to providing reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and sincerely held religious beliefs, in accordance with applicable law.